Abstract
This study examined the factors that influencing small and medium-sized enterprise (SMEs)’ performances with the mediating effect of organizational citizenship behavior in China. Its purpose is to motivate and improve the small and medium-sized enterprise’ performance. The examined factors were distributive justice, procedural justice, interactional justice. This study uses cross-sectional survey to verify the theoretical framework. The survey data in this study were collected from 251 employees of SMEs in China.The study result shows that distributive justice, interactional justice had significant influence on the organizational performance; distributive justice, procedural justice, interactional justice had significant influence on the organizational citizenship behavior; Meanwhile, procedural justice can influence organizational performance through the meditating role of organizational citizenship behavior. The results of this study could provide a development strategy for SMEs in China through the relationship organizational justice and organizational performance.
Highlights
In the world economic system, small and medium-sized enterprise (SMEs) promote the economic development of all countries in the world and maintain the social stability of all regions (Abdin, 2017)
The model established in this paper provides an important theoretical basis for studying organizational justice and organizational performance
The research results show that distributive justice and interactional justice have directly significant effect on the organizational performance, but procedural justice has an indirectly influence on the organizational performance by the mediation of organizational citizenship behavior Secondly, among the three dimensions of organizational justice, interactive justice is the best predictor of organizational performance
Summary
In the world economic system, SMEs promote the economic development of all countries in the world and maintain the social stability of all regions (Abdin, 2017). SMEs exist in large numbers and universally in developed and developing countries. Since China's reform and opening up, SMEs have developed rapidly. SMEs provided 80% of urban employment posts, contributed more than 75% of enterprise technological innovation, and created about 60% of the value of final products and services equivalent to gross domestic product (Tang, 2019). SMEs have become the main force of economic growth, the driving force of increasing fiscal revenue, the main way of expanding employment scale, and the force of enhancing scientific and technological innovation (Liu & Jin, 2019)
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