Abstract
Information management system is one of the important toolsin any organization, whose organization aims are to provide reliable, complete, accessible, and timely information for system users. MIS helped automate tasks. With the help of automation organization have the benefits of time saving, financial resources, reduce number of employees, and strengthen administrative workflow. In addition, they help increase organization production, efficiency, increase customer satisfaction, and work efficiency. In telecommunications companies, MIS generally enables the gathering, processing of work flow and information storage; with the general purpose of making such an information is available on request as compulsory for customers.Telecommunications businesses cannot operate without MIS, as the increasing ratio of customersin these companies exceeds one million, so it is difficult to save their data using the manual method (using files). The aim of this research is to synthesize MIS concepts and clarify the role of management information systems (MIS) in Sindh telecom companies by compiling them from literature and interviews with some of Sindh's telecom operators. Keywords : Concept of MIS, MIS, Telecommunication Companies, Sindh DOI : 10.7176/CEIS/10-3-02 Publication date: April 30th 2019
Highlights
There are many organizations in Pakistan that use management information systems (MIS) such as banking and broadcastings companies, government departments and Educational sectors
The use of MIS is necessary for any organization to promote working procedures, increase efficiency and productivity, and improve overall performance
The importance of MIS is derived from the system's benefits such as providing timely and useful information, improving labor productivity, saving costs, providing information without delays and errors, and improving job management
Summary
There are many organizations in Pakistan that use MIS such as banking and broadcastings companies, government departments and Educational sectors. The use of MIS is necessary for any organization to promote working procedures, increase efficiency and productivity, and improve overall performance. The importance of MIS is derived from the system's benefits such as providing timely and useful information, improving labor productivity, saving costs, providing information without delays and errors, and improving job management. Telecommunications companies use different types of management information systems, such as marketing information systems, accounting information systems, human resources information systems, customer relationship management systems. The most commonly used management information systems at Hyderabad Telecom are human resources systems and client systems. The reason for choosing telecom companies is because these companies rely heavily on management information systems and cannot work without it
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