Abstract
We consider the MAP/PH/N retrial queue with a finite number of sources operating in a finite state Markovian random environment. Two different types of multi-dimensional Markov chains are investigated describing the behavior of the system based on state space arrangements. The special features of the two formulations are discussed. The algorithms for calculating the stationary state probabilities are elaborated, based on which the main performance measures are obtained, and numerical examples are presented as well.
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