Abstract

The relevance of the work is due to an increase in the number of multicultural teams, multicultural collectives, interactions between workers and learners, which are representatives of different nations. The globalization of the economy has led to the expansion of international relations, which means that a clash of different cultures is becoming more common, affecting different spheres of life. It is important to study the characteristics of national values and small group processes for organizing the work of a multicultural team. To this end, the study was conducted that uses and includes measurements of culture and group processes to explain the work of such teams. The results of the study confirm that culture measurements: individualism, collectivism, power distance and communication, conflict management impact on team member satisfaction. The results of this study shed light on the theoretical and practical aspects of managing multicultural teams in modern conditions and conclusions regarding their impact on team work.

Highlights

  • In modern conditions, the problems of multicultural teams are becoming increasingly relevant: international cooperation and associations are developing, business and intercultural relations, contacts in organizations between people with different backgrounds, experience and cultural values are extending

  • According to the results obtained, the power distance had a greater influence on group processes than individualism / collectivism

  • The results of the study confirm that culture measurements and group processes impact on team member satisfaction

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Summary

Introduction

The problems of multicultural teams are becoming increasingly relevant: international cooperation and associations are developing, business and intercultural relations, contacts in organizations between people with different backgrounds, experience and cultural values are extending. Modern business in the context of globalization requires consideration of cross-cultural aspects for a better understanding of partners. The volume of work in multicultural working groups and teams is increasing in educational organizations and companies [1]. These trends give rise to discussions about the impact that intercultural differences have on the work of multicultural teams [2].

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