Abstract
The article aims is to identify the possibilities of including in the national patterns of the Republic of Moldova the Western model of managerial reengineering of LPA. In this sense, it will be argued the need to connect the model to the national specifics, as well as to the needs of the community as the final beneficiary of public services. We will identify those key elements meant to redesign the administrative process in the Republic of Moldova through the prism of managerial reengineering, in order to get rid of the principles on which the old government was based by establishing citizen-centered relations, characterized by transparency, responsibility, promptness, collaboration and initiative.
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