Abstract

The purpose of the study was to examine the relationship between love of money, pressure to perform and unethical marketing behavior in the cosmetic industry in Uganda. The methodology was cross-sectional and correlational. A questionnaire was administered to collect data on a sample of 169 marketers selected randomly from five cosmetic companies in Uganda. Results indicate that if the salespersons are willing to perform unprofessional assignments for monetary gain or if they have a burning desire for success regardless of how they should succeed, this is bound to result into unethical marketing behavior. Furthermore, the present study reveals that as pressure to perform increases through the achievement of targets and deadlines, unethical behavior increases and moves in the same direction as a result of the effect. Unrealistic targets combined with fixed deadlines promote and strengthen unethical marketing behavior. Thus love of money through its components, Success, Motivator, Evil, Budget and Equity can be moderated by management control - as management control improves, unethical marketing behavior is minimized. Even if the cosmetics industry in Uganda is very much in its infancy with only five manufacturers and this may limit generalizability, this study argues that companies should employ staff with good working experience in the marketing profession and there should be continuous staff screening of their behaviors over the years. Company image should be a top priority and management should design targets that are realistic to avoid continuous reported unethical behaviors among their staff.

Highlights

  • Management is challenged to support and model ethical behavior

  • When more and more marketers engage in unethical behaviors, it is not far-fetched to question whether love for money, pressure to perform and management control play a role in the whole scenario

  • Love of money can be analyzed by looking at money profiles and measured using Money Ethic Scale (MES) or Love of Money Scale (LOM) since these money profiles have a direct impact on work-related attitudes (Li-Ping Tang, Shin-Hsiung Tang and Luna-Arocas, 2005)

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Summary

Introduction

Management is challenged to support and model ethical behavior. According to the president and CEO of American Management Association; Edward T. According to their Human Resource Management reports from 2004 to 2009, there is an increasing labour turnover in form of summary dismissals; for instance such unethical cases which resulted in dismissals have increased from 50% to 72%, on average Such unethical marketing behaviours include misusing Company assets such as airtime, conducting personal business, falsifying field records, providing basic information to competitors, overcharging customers, stealing samples, disappearing with company money, destroying competitors’ displays, telling lies, concealment and revealing confidential information in order to gain favour from customers (Marketing Manager’s End of year report, Dec 2009). The authors further assert that, this love of money is mainly associated with need for survival and success other than the evil perspective These unethical practices are still daily phenomena in press reports, parliamentary debates and court cases in Uganda especially in relation to Global Fund and CHOGM Fund embezzlement. This leads to our first hypothesis: H1: The love of money is positively correlated to unethical behaviors of sales personnel

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