Abstract
: Universal health coverage guarantees access for all people to healthcare services. Global public health policy has a strong focus on patients with chronic diseases, but despite the clinical differences across people with certain medical conditions, all of these chronic states represent unique concerns for every patient at the personal level as coronavirus disease affects their follow-up care. The novel coronavirus pandemic has raised significant concerns among healthcare professionals for the patients because worldwide health authorities put hospitals on lockdown by providing only emergency treatment and surgery. On the frontline, the COVID-19 evokes anxieties and fears in, and more than ever before, health professionals need to protect and defend the fundamental rights and safety of their patients now. This article indicates that we need to find the best response of the hospital care management for patients with chronic diseases without allocating other important diseases and keep the patient informed on the risks and the needs of certain medical behavior. International Council of the Patient Ombudsman© has a strong consensus on improving the communication to follow universal source control by diplomatic relations to provide non-COVID-19 clinical care during the pandemic.
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