Abstract

This paper describes the Knowledge Acquisition Grid , developed to assist knowledge engineers in the manual transfer of expertise. The Grid is used in a knowledge-acquisition module which itself is part of a larger program designed to train people in knowledge engineering techniques offered by Digital Equipment Corporation. The Grid describes a two-dimensional space in which five forms of expert knowledge and six basic types of interview questions constitute the horizontal and vertical dimensions respectively. Description of the rationale, dimensions, components, and strategy for use of the Grid in the knowledge-acquisition component of building an expert system is provided along with discussion of the need for greater attention in general to the social psychology of expert interviewing.

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