Abstract

This paper describes the development of the Kuopio University Hospital Job Satisfaction Scale (KUHJSS) and the results of the survey. The scale was developed through a systematic literature review, and its validity and reliability were assessed using several psychometric properties including expert evaluation (n = 5), a pilot survey (n = 172), and exploratory factor analysis. The final version of KUHJSS included 37 items. A large sample psychometric evaluation was made by nursing staff (n = 2708). The exploratory factor analysis revealed seven factors with modest internal consistency (0.64–0.92). The staff reported relatively high job satisfaction. The greatest satisfaction was derived from motivating factors associated with the work; the least, from the job's demands. Respondents who considered their working units to provide an excellent quality of care reported the highest job satisfaction in every subarea (P < .0001). The KUHJSS proved to be a reliable and valid tool for measuring job satisfaction in hospital care.

Highlights

  • Job satisfaction has been described as the extent to which employees like their jobs [1,2,3]

  • This paper describes the development of the Kuopio University Hospital Job Satisfaction Scale (KUHJSS) and the results of the survey

  • All of the selected studies described the job satisfaction of the nursing staff from different perspectives and had been published in wellregarded journals; in every case, the design and context of each study was well explained and the reliability of the results reported and conclusions drawn was high

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Summary

Introduction

Job satisfaction has been described as the extent to which employees like their jobs [1,2,3]. It can be further defined in relation to employees’ expectations of their work. Unless these expectations are fulfilled, employees may be dissatisfied with their jobs [4]. Job satisfaction is described in terms of psychological concepts, including attitudes towards work, work ethic, professional development, the development of work, and even, to some extent, perceptions of the meaning of life [5, 6].

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