Abstract
There are many reasons why Indian open universities are adding online learning opportunities to their course offerings. Two universities, the Indira Gandhi National Open University (IGNOU) and the Yashwantrao Chavan Maharashtra Open University (YCMOU), have been developing online aspects of their programs for some years. This article documents the experiences at IGNOU and then examines the situation for online development at YCMOU. Lessons can be learned from both experiences. These include being strategic in choosing which courses to offer, and in deciding which services to develop for which clientele. Choosing those that will bring the greatest enhancement in flexibility and efficiency for the least amount of new skill requirement from learners is likely to be of biggest benefit. Keeping cognizant of the computing context of learner sub‐groups and enhancing learning through additional optional online services is most likely to result in effective courses and quality student services while maintaining efficiencies in financial logistics.
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