The introduction of care robots as a leadership challenge in home care facilities in Finland.

Abstract

AimsThis paper analyses the factors that influence home care employees’ intention to introduce robots.BackgroundThe introduction of different kinds of care robots is a topical issue in elderly care now and in the near future.MethodsCross‐sectional research conducted through a questionnaire. The survey data (N = 162) were collected in five locations around Finland in 2019. The analysis was carried out by regression analysis, Sobel test and by Hayes’ bootstrapping method.ResultsThe results show that self‐efficacy is pivotal in the willingness to introduce care robots. Employees’ age increases the enthusiasm to introduce robots but reduces self‐efficacy. Work engagement does not correlate with self‐efficacy or behavioural intention related to the introduction of care robots.ConclusionsThe present paper reveals the significance of attitudes, cognitive factors and age in the adoption of care robots in home care facilities.Practical implicationsIt is important to pay attention to supporting the employees’ sense of technology management and the construction of a robot‐positive atmosphere when introducing care robots, and the development of skills of older employees and employees with a lower educational level should be supported.