The Intervening Role of Customer Loyalty and Self-Efficacy on the Relationship Between of Customer Satisfaction, Customer Trust, Customer Commitment, Customer Value and Customer Citizenship Behavior in Hospitality Industry in Guangdong, China

doi:10.37227/jibm-2022-12-5621

The Intervening Role of Customer Loyalty and Self-Efficacy on the Relationship Between of Customer Satisfaction, Customer Trust, Customer Commitment, Customer Value and Customer Citizenship Behavior in Hospitality Industry in Guangdong, China

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https://doi.org/10.37227/jibm-2022-12-5621

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Journal: Journal of International Business and Management

Publication Date: Dec 31, 2022

#Customer Citizenship Behavior #Industry In Guangdong + Show 8 more

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Aims and Scope | Author Guidelines | Current Issue | Archive | Indexing | Editorial Board | Contact Us Volume 6 | Issue 1 | 2023 Title: The Intervening Role of Customer Loyalty and Self-Efficacy on the Relationship Between of Customer Satisfaction, Customer Trust, Customer Commitment, Customer Value and Customer Citizenship Behavior in Hospitality Industry in Guangdong, China Author(S): Dai Ru* … Continue reading "Journal of International Business and Management (JIBM)"

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