Abstract

The emergence of conflict in organizations has been observed for a long time to be inevitable with a far-reaching implication for the survival, growth and development of organizations. Although different shades and intensities of conflict may be experienced by different organizations, the effective handling of these conflicts remains sacrosanct for the continuous survival and improvement of these organizations. The goals of this were to ascertain whether the conflict management system is in place in EBPR and whether conflict management and organizational performance were related in EBPRL. This study used primary sources for data collecting as it is a descriptive survey. To address the research topics, a quantitative method of data analysis using mean descriptive statistics was applied. According to the study, there is a significant correlation between organizational success in EBPRL and conflict management. It was therefore recommended that organizations should be encouraged to institutionalize conflict management systems with a functional reporting mechanism in their workplaces and always provide adequate supervision to employees to guarantee efficient and effective organizational performance.

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