Abstract
The Interplay of Digital Transformation and Collaborative Innovation on Supply Chain Ambidexterity
Highlights
Digital technologies have a profound impact on consumer behavior (Chanias, 2017) and the competitive landscape (Vial, 2019)
Building on the resource-based view, dynamic capabilities theory, and organizational ambidexterity literature, we investigate how external collaboration in innovation can impact the relationship between using digital technologies and improved supply chain (SC) performance in terms of efficiency and adaptability
In models 2 and 6, we introduced the independent variable of “digital transformation”
Summary
Digital technologies have a profound impact on consumer behavior (Chanias, 2017) and the competitive landscape (Vial, 2019). They create growth opportunities as well as existential threats to companies. By providing the means by which firms can reconfigure their product/service mix, digital technologies allow for the creation of new offerings (Yoo et al, 2010). These technologies can change products and services and create new business models (Loebbecke & Picot, 2015). The “transformations in organizations that are driven by new enabling [information technology] IT/ [information systems] IS solutions and trends” (Heilig et al, 2017), is considered as key for firms to survive, since it drives operational performance and enables significant business improvements (Hess et al, 2016; Agrawal et al, 2019)
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