The Interplay Between Human and Structure in IT Strategy

Abstract

In organisations, human actions and structures are inseparable from processes and activities including in the development and implementation of the IT strategy. IT strategy is often intended to be driven by the organisational vision and strategy to achieve its goals periodically. IT has significant impact on an organisation's success or failure. It therefore does not operate in a vacuum. The issue is not just about information technology, rather, it is the strategic application of technology, including management, which is about people and the processes. The research applied Structuration Theory to examine the types of structures that exist during the development and implementation of IT strategy, and the structures that actually emerge as a result of human action in the computing environment of the organisation and through that, identify its impact. The primary aim of the research was to examine how cultural, policy and personal issues enable at the same time constrain activities in the computing environment during the development and implementation of IT strategy.