Abstract

The investigation allowed to determine guidelines to carry out a technical control in the granting of credits and recovery of the past due portfolio of the Savings and Credit Cooperatives, and thus to perform an adequate management in the concession of credits and recovery of past-due loans.
 The research design was executed with the qualitative and quantitative modality, inductive and deductive method, interviews, surveys, field research and direct observation.
 With the results obtained it is considered necessary to apply correctly the methods proposed to access a credit, an efficient process for the granting of credit, and to reduce the past due portfolio it is necessary to follow up and a good analysis in its verification of credits granted as well Support to meet the needs of the partners and improve their economic stability of the Institution.
 The investigative work established that the participation of the credit and collection department of the Cooperatives and the entire work team are fundamental elements in the implementation of a system of technically designed and evaluated procedures, suggesting that control should be exercised in the placement process and Recovery of loans and stability of financial operations in order to fulfill its institutional mission of providing productive opportunities to its partners, contributing to achieve corporate social responsibility.

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