Abstract

Human or social dimensions need to be significantly considered to maintain organizational sustainability. Unfortunately, this aspect has received relatively little attention when compared to other dimensions of sustainability. This study promotes the presence of a leader to manage conflicts, which cause hindrances in achieving sustainability. This is possible by maximizing sustainable knowledge sharing in a team, by effectively utilizing temporal diversity, including time urgency, time perspective, and pacing style diversity under a certain time pressure. This study has examined the effect of temporal diversity on knowledge sharing within teams by taking temporal conflict as a mediator. Moreover, it was also investigated whether the role of team temporal leadership is effective in utilizing the conflicts arising from the temporal diversity. The research design was quantitative in nature. A purposive sampling technique was used to gather data from 100 dyads working in the telecom sector of Pakistan, by distributing questionnaires. The findings suggest that team temporal leadership plays an effective role when a conflict arises rather than after it has arisen because more time and resources will be required to resolve such conflicts arising from temporal diversity. When the temporal diversity is low, the leader can manage the conflicts quite well, but as the diversity increases, the role of the temporal leader become much harder which may cause increased conflicts because of the limited capacity of a leader to manage those conflicts. Furthermore, it was observed that conflicts, if managed properly, may lead to increased knowledge sharing.

Highlights

  • Sustainability requires the development of human capital and the way people interact with each other [1]

  • The primary objective of this study was to find the impact of temporal diversity as a social element of sustainability on sustainable knowledge sharing in the telecom sector of Pakistan

  • In order to sustain the knowledge sharing process, knowledge-intensive culture is required [4]. This is possible if the conflicts are managed properly, by understanding the cognitive aspects of the individuals working in the teams

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Summary

Introduction

Sustainability requires the development of human capital and the way people interact with each other [1]. The social aspect of sustainable development is a vital issue to be discussed to acquire a competitive advantage [2]. In such organizations, the employees are engaged in innovative efforts that require efficient knowledge sharing [3]. Industries are demanding more knowledge-intensive culture and innovation, which promotes sustainability trends [4] These trends help to enhance sustainability, in terms of the quality of human resources and competitive improvements, as compared to other firms. Teams, when interacting with time, may create conflicts due to the intra-group heterogeneity of temporal diversity [8]. The leadership required to manage such diversity and conflicts within teams in a given time represent “temporal leadership” [9]

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