Abstract

This study aims to study the relation between knowledge management and knowledge management performance, in Taiwan semiconductor industry, as well as organizational citizenship behavior being the moderator in the relation. Questionnaires were distributed to RD (2) the higher level of organizational citizenship behavior exists, the more influence on knowledge management performance is believed. We also observed presence of organizational citizenship behavior resulting in positive moderating effect in the relation between knowledge management and knowledge capacity performance, but negative moderating effect in the relation between knowledge management and knowledge flow performance.

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