Abstract

Recently the development of new technologies has produced an increase in the number of studies that try to evaluate consumer behavior towards the use of sports applications. The aim of this study is to perform a systematic review of the literature on the intention to use mobile applications (Apps) related to fitness and physical activity by consumers. This systematic review is a critical evaluation of the evidence from quantitative studies in the field of assessment of consumer behavior towards sport applications. A total of 13 studies are analyzed that propose models for evaluating the intentions to use fitness applications by sport consumers. The results revealed several key conclusions: (a) Technology Acceptance Model is the most widely used model; (b) the relationship between perceived utility and future intentions is the most analyzed; and (c) the most evaluated applications are diet/fitness. These findings could help technology managers to know the most important key elements to take into account in the development of future applications in sport organizations.

Highlights

  • The constant technological evolution and the development of new mobile devices such as Smartphones or tablets offer a higher level of comfort and practical use, making this type of device the center of life for current consumers [1]

  • The dissemination and integration of information and communication technologies (ICT) and data management functionalities have been widely leveraged through the adoption of mobile devices, which allow people to participate in a larger way in society [5,6]

  • Among the theories related to the intention to use of technologies, in the context of marketing we find the “Theory Acceptance Model” (TAM)

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Summary

Introduction

The constant technological evolution and the development of new mobile devices such as Smartphones or tablets offer a higher level of comfort and practical use, making this type of device the center of life for current consumers [1]. 90% of the time dedicated to the Smartphone is for the use of mobile applications (Apps) [3]. Sustainability takes equal account of economic, environmental and social factors in any effort to improve quality of life [4]. European Union (EU) policies emphasize the synergy between smart technologies and sustainable urban development because of the need for accurate, consistent and timely data for new policy formulation and the use of ICTs to facilitate service improvement [7,8]. Background and Objectives Scientific background and explanation of rationale Specific objectives or hypotheses

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