Abstract
The paper presents new approach to processing capacity protection in the service system with multiple server units. In the integrated service communication networks an important problem is to implement call admission control and routing so as to optimally use the network resources. We assumed reality of several classes of jobs and tried to preserve an amount of processing capacity for high priority jobs that can arrive in a burst. In parallel, current low priority jobs were processed with continuous regulation of servers load. Simulation results showed rapid adaptation and good balancing around the predetermined maximum processing level. Inspiration was found in the paradigm of software agent technology and potential advantages appearing when applied in telecommunication network. Main characteristic of the usage of intelligent agent is the opportunity to permanently transfer adaptation regarding one or more parameters following optimal and requested policy.
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