Abstract
Much research has been done on integrated use of ISO management system standards. Integrated use of management systems is identified to have shared values of varied integration impacts on resources efficiency building and sustainable development of business processes. However, little research has been done on integrated use of business continuity management systems (BCMS), records management systems (RMS) and knowledge management systems (KMS). This paper proposes a holistic integration management approach for collaboration, optimization and innovation of the three management systems through mapping/building/operationalizing cycle for supply of efficiency building strategy to the dynamic accumulation, sharing, and exchanges of memory, evidence and knowledge of organization.
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