Abstract

Data Envelopment Analysis (DEA) as a tool for obtaining performance indices has been used extensively in several of organizations sector. The ways to improve the efficiency of Decision Making Units (DMUs) is impractical because some of inputs and outputs are uncontrollable and in certain situation its produce weak efficiency which often reflect the impact for operating environment. Based on the data from Alam Flora Sdn. Bhd Jengka, the researcher wants to determine the efficiency of solid waste management (SWM) in town Jengka Pahang using CCRI and CCRO model of DEA and duality formulation with vector average input and output. Three input variables (length collection in meter, frequency time per week in hour and number of garbage truck) and 2 outputs variables (frequency collection and the total solid waste collection in kilogram) are analyzed. As a conclusion, it shows only three roads from 23 roads are efficient that achieve efficiency score 1. Meanwhile, 20 other roads are in an inefficient management.

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