The Information Technology Sector

Abstract

This chapter reports how managers in the IT sector in India and Sweden understand the organizational values of CSR and EO and their importance for workplace attractiveness. A general description of the sector in the two countries is provided on the basis of their respective national statistics. We then present integrated information based on qualitative data collected through cognitive interviews with managers regarding the conceptualization of the values in their national perspectives; data collected through organizational interviews with HR managers regarding the demographic composition of their organizations and a quantitative survey of first-line managers in 15 sample organizations. The chapter discusses how IT organizations formalize, implement and communicate these values based on the perceptions of existing managers regarding the different components of these organizational values. Managers’ ratings of attractiveness (organizational commitment and intention to leave) and perceived effectiveness, supported by tests of differences between the countries on these parameters, are also reported. Finally, we discuss the perceived importance of these values and of competitive performance for the attractiveness of IT organizations.