Abstract

It was, I suspect, Daniel Bell — the Professor of Sociology at Harvard University — who invented ‘the information society’. In 1973 he had written of ‘the coming post‐industrial society’ as the consequence of three key developments — first, the rise to dominance of the services sector of activity; second, the growing role of theoretical knowledge for innovation in technology, making invention more the parent than the child of necessity; and, third, the displacement of intuitive business judgements by systems analysis and decision theory which he described as the ‘new intellectual technology’.

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