Abstract

PurposeThis paper aims to explore the tripart relationship between British police officers, Local Authority representatives and community members based on a Midlands neighbourhood case study. It focuses on experiences of the strengths and challenges with working towards a common purpose of community safety and resilience building.Design/methodology/approachData was collected in 2019 prior to enforced COVID lockdown restrictions following Staffordshire University ethical approval. An inductive qualitative methods approach of semi-structured individual and group interviews was used with community members (N = 30) and professionals (N = 15), using a purposive and snowball sample. A steering group with academic, police and Local Authority representation co-designed the study and identified the first tier of participants.FindingsCommunity members and professionals valued tripart working and perceived communication, visibility, longevity and trust as key to addressing localised community safety issues. Challenges were raised around communication modes and frequency, cultural barriers to accessing information and inadequate resources and responses to issues. Environmental crime was a high priority for community members, along with tackling drug-related crime and diverting youth disorder, which concurred with police concern. However, the anti-terrorism agenda was a pre-occupation for the Local Authority, and school concerns included modern slavery crime.Originality/valueWhen state involvement and investment in neighbourhoods decline, community member activism enthusiasm for neighbourhood improvement reduces, contrasting with government expectations. Community members are committed partnership workers who require the state to visibly and demonstrably engage. Faith in state actors can be restored when professionals are consistently present, communicate and follow up on actions.

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