The influences of attributes, skills and knowledge of managers on refurbishment project performance

Abstract

Recently, the momentum on the growth of national building industry shows the increasing of the demand in refurbishment works becomes a trend spreading over the Malaysia. However, the potential of these activities normally related with the complexity in technical aspect compared to new build schemes. It will be reflecting on the unsatisfactory project performance. A competent manager is required to have the appropriate attributes, skills and knowledge in able to perform all the duties associated with managing the refurbishment building projects. Therefore, this paper is to identify the most appropriate attributes, skills and knowledge that required for managers to indicate the relationship between the influences on the refurbishment projects performance. This finding is indicate the importance of development the personal attributes, skills, and knowledge of managers and adds as benefit of raising the profile and image of managers in refurbishment building industry through a dissemination of the findings.Recently, the momentum on the growth of national building industry shows the increasing of the demand in refurbishment works becomes a trend spreading over the Malaysia. However, the potential of these activities normally related with the complexity in technical aspect compared to new build schemes. It will be reflecting on the unsatisfactory project performance. A competent manager is required to have the appropriate attributes, skills and knowledge in able to perform all the duties associated with managing the refurbishment building projects. Therefore, this paper is to identify the most appropriate attributes, skills and knowledge that required for managers to indicate the relationship between the influences on the refurbishment projects performance. This finding is indicate the importance of development the personal attributes, skills, and knowledge of managers and adds as benefit of raising the profile and image of managers in refurbishment building industry through a dissemination of the findings.