Abstract

Division effectiveness can be achieved and grown by a good OCB, which such behavior will grow both through the influence of good employee engagement and transformational leadership. The purposes of this research are to figure out how transformational leadership, employee engagement, OCB, and division effectiveness in PT. X and to figure out how influence of transformational leadership and employee engagement on OCB and their impact on division effectiveness in PT. X either simultaneously or partially. Descriptive research method is used to get an idea of transformational leadership, employee engagement, OCB, and division effectiveness quality. Verificative research method tests truth through collecting data in the field and tests causal hypotheses about influence of two independence variables (transformational leadership and employee engagement), one intervening variable OCB and one dependence variable (division effectiveness) by using path analysis. The paper is shows that transformational leadership and employee engagement has significant influence to OCB and also affect division effectiveness either simultaneous or partial.

Highlights

  • Organizations or companies are owned and managed by the private and state is currently faced with the rapid changes caused by globalization, market demand, technological innovation, and access to information

  • Such behavior is necessary for the attainment of the objectives of the organization or company and known as the Organizational Citizenship Behavior (OCB) that individual behavior is a form of satisfaction based on performance and not based on a formal order, and behavior as well as the role of extra employees do not expect compensation in the form of matter or voluntary behavior is not an action that forced to the things that puts the interests and the achievement of goals of the organization or company

  • Judging from the responses of respondents, scores, and the percentage is known that transformational leadership is included in the criteria for being

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Summary

Introduction

Organizations or companies are owned and managed by the private and state is currently faced with the rapid changes caused by globalization, market demand, technological innovation, and access to information. The importance of employee engagement affects the behavior in contributing to other organizations or companies, one of which is the behavior that exceeds the demands of the role in the workplace [10] Such behavior is necessary for the attainment of the objectives of the organization or company and known as the Organizational Citizenship Behavior (OCB) that individual behavior is a form of satisfaction based on performance and not based on a formal order, and behavior as well as the role of extra employees do not expect compensation in the form of matter (money) or voluntary behavior is not an action that forced to the things that puts the interests and the achievement of goals of the organization or company. The effectiveness of an organization devoted to the achievement of goals such as through the achievement of revenue and profit [11]

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