The Influence of Training, Motivation, and Work Ethics on the Internal Communication and Their Impact on the Employee Performance

Endang Saefuddin Mubarok ,Juwiko Darmawan

doi:10.7176/ejbm/11-24-10

Abstract

This study aims to identify the effect of training, motivation, and work ethics on internal communication and its impact on employee performance. The design of this research is descriptive and quantitative explanative, using multivariate analysis methods. The sample for this study was 323 respondents selected using the proportional sampling method. Data collection was carried out using a questionnaire. Research data were analyzed using structural equation modeling (SEM) with partial least square (PLS) approach. The results showed that training had a significant effect on communication, but not significantly on performance. Motivation has a significant effect on internal communication and employee performance. Work ethics has a significant effect on communication, but not significantly on performance. Meanwhile, internal communication has a significant influence on performance. Furthermore, training, motivation, work ethic, and internal communication simultaneously have a significant effect on performance. Simultaneous training, motivation, and work ethic also significantly influence performance. Keywords: Training, Motivation, Work Ethics, Internal Communication, Performance DOI : 10.7176/EJBM/11-24-10 Publication date : August 31 st 2019

Highlights

Since the 1990s, there has been a global change with a specific characteristic, which unpredictable, surprising, and giving rise to numerous conflicts within organizations
This study primarily aims to investigate the effect of training, motivation, and work ethic factors on internal www.iiste.org communication, and its implications for employee performance
Research findings indicate that individual training, motivation, and work ethic have a significant direct effect on internal communication

Summary

Introduction

Since the 1990s, there has been a global change with a specific characteristic, which unpredictable, surprising, and giving rise to numerous conflicts within organizations. The competitive situation has become tighter from time to time (Berkema, et al, 2002) and has raised the competition to become the most superior. The characteristic of the competition has fundamentally changed from a competition into an adversary. This competition can only be won by those who have high level of competitiveness. This competitiveness is defined as the ability to compete in terms of speed and innovation. The generation living in the global era is forced to have an excellent performance (Guerra, 2008)

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Conclusion