THE INFLUENCE OF TRAINING AND UPSKILLING ON WORK MOTIVATION AND IMPACT ON THE EMPLOYEE PERFORMANCE OF PT BANK SYARIAH INDONESIA REGIONAL I ACEH

Abstract

This research aims to test the Training and Upskilling effect on Work Motivation and its impact on employee performance at PT Bank Syariah Indonesia Regional I Aceh (BSI Reg Aceh). The population was all employees at BSI Reg Aceh is 76 employees (except attendants, security, and drivers), and taken all to be sampled. Data were processed using the Partial Least Square (PLS). The result reveals that at the BSI Reg Aceh, Training influences work motivation, Upskilling influences work motivation, Training influences employee performance, Upskilling influences employee performance, Work motivation influences employee performance, Work Motivation partially mediates the Training influence on Employee Performance, and Work Motivation partially mediates the Upskilling influence on Employee Performance. These findings explain how important training and upskilling are to have an impact on work motivation which ultimately determines employee performance at BSI Reg Aceh. These findings also provide an overview of premises that can be utilized academically for further theory development.