Abstract
Abstract In this paper, I examined how the adoption and implementation of Enterprise Resource Planning systems influences an organization’s performance. Performance is a key component that underlies the organization’s activity. Enterprise Resource Planning systems are used to manage the activities of an organization (accounting, procurement, compliance, production, project management and other distribution chain operations). The impact of implementing Enterprise Resource Planning systems may differ from organization to organization. The main purpose of the paper is to present the most important performance indicators that are influenced by the implementation of Enterprise Resource Planning systems, but also what is their impact on the entire activity of an organization. The research method used is a quantitative research based on the questionnaire where we identified how Enterprise Resource Planning systems influence the performance of the organization. The data collected were useful to answer the main research questions formulated in the paper. The results obtained based on the questionnaire showed that organizations that implemented Enterprise Resource Planning systems obtained more favorable values of performance indicators than organizations that did not implement them. These Enterprise Resource Planning systems also have a role in the sustainable development of the organization, but in principle Enterprise Resource Planning systems are useful to improve the performance of the organization.
Highlights
Over time, the economic environment and the IT sector have developed, so that organizations have needed increasingly high-performance equipment and systems that meet the requirements of the market and managers to operate in the best possible conditions
In the research we considered the topic both the impact of Enterprise Resource Planning (ERP) systems on the performance of an organization, and how to ensure the sustainability of an organization with the help of ERP systems
Analyzing the responses received from respondents, I found that most respondents stated that ERP systems improve the performance of an organization (60.7%), to the detriment of increasing labor productivity (27.7%)
Summary
The economic environment and the IT sector have developed, so that organizations have needed increasingly high-performance equipment and systems that meet the requirements of the market and managers to operate in the best possible conditions. The need to automate as many business processes within an organization. Many organizations have analyzed various studies in order to make the optimal decision on investing in Enterprise Resource Planning (ERP) systems as efficient as possible in order to improve the results obtained, and to improve the performance of the organization. According to Oracle (2020), ERP systems have the role of uniting a series of business processes, so that the data is as accurate and complete as possible. All data processed using ERP systems are stored in a database, avoiding data duplication and providing data integrity
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