Abstract

The information system and in particular Enterprise Resource Planning are essential tools for management controllers. Nowadays, in large and medium-sized enterprises, information integration is carried out in most cases in an ERP environment. Management controllers have also seen the birth of their profession thanks to the changes made in organizations on information systems.
 
 The main aim of this article is a question of identifying the expectations of the firm, of characterizing the ERP and of determining their potential impact on the management control systems.
 
 This paper will present the influence of the key success factors (KSF) on the satisfaction of the management controller through quantitative research with a survey. To collect the data necessary for this research, a quantitative confirmatory study will be conducted.

Highlights

  • The information system and in particular Enterprise Resource Planning are essential tools for management controllers

  • We will focus on the implementation of an ERP and its impacts on the business of the management controller and it will be necessary to present this new wave of information systems and to identify their impacts on the relationship of the management controller with managers

  • According to the results of the purification, we grouped the items of the satisfaction of the management controllers and we identified it asthe optimization of the system '', we factorized the variable quality of information in two factors, namely the benefits of quality of information and clarity of information

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Summary

Introduction

The information system and in particular Enterprise Resource Planning are essential tools for management controllers. Each company tries to set up an information system that meets its specific needs. In the field of management control, we can distinguish between what is “conceptual equipment” (formalized models and tools) and what comes under the “organizational device” (structures and behaviors). We will focus on the implementation of an ERP and its impacts on the business of the management controller and it will be necessary to present this new wave of information systems and to identify their impacts on the relationship of the management controller with managers. To present ERP as an information system component, and to show the importance of information systems in relation to management control.

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