The Influence of Person Organization Fit and Job Crafting on Organizational Citizenship Behavior with Work Engagement as an Intervening Variable at Bank Indonesia Representative Office of Sumatera Utara

Abstract

Purpose: The goals of this study were: the effect of individual organization on organizational citizenship behavior, the effect of job crafting on organizational citizenship behavior. Theoretical Framework: The effect of individual organization on work engagement, the effect of work crafting on work engagement, the effect of work engagement on organizational citizenship behavior, the effect of individual organization on organizational citizenship behavior during work engagement, the effect of job crafting on work engagement. Method: This study used a quantitative approach with a sample of 84 respondents as employees of bank Indonesia's representative office, Sumtera Utara Province. Data collection techniques use interviews and lists of statements; As such, questionnaires and data analysis techniques using partial least squares (SMARTPLS) to test the seven hypotheses proposed in this study. Results and Conclusions: The results show that the fit of the individual organization has a significant effect on organizational citizenship behavior, job crafting has a significant effect on organizational citizenship behavior, the fit of the individual organization has significant effect on work engagement (or acts as a mediator of work engagement), Job crafting has an important effect on organizational citizenship behavior during work engagement (or acts as a work engagement mediator). Research Implications: The findings of this research concern the adequacy of theory, opinion, and predetermined analysis, as well as the behavioral models needed to overcome them. Originality/ Value: Where workers make the best contribution to participate in institutional activities, with the aim of contributing to the achievement of the best results of the activity.