Abstract
The research was conducted to analyze the influence of Organizational Communication to employee performance, develop theories and concepts of Organizational Communication and performance along with its aspects and apply the theory of Organizational Communication in solving the problems of employee performance of Administrative Assistant for Economic Affairs and Development of Regional Secretariat in Bandung. This research applies explanatory survey method with a quantitative approach. The variables are consisted of Organizational Communication (X) and Employee Performance (Y). Communication organization consists of the main forms of communication-down (X1), upward communication (X2) and horizontal communication (X3). They are very strong in the performance of employees that derives from dimensions in quantity of work, quality of work, job knowledge, creativeness, cooperation dependability, initiative and personal quantity. The sample is taken by using census techniques. The respondents are the employees of the Administrative Assistant for Economic and Regional Development Secretariat of Bandung as many as 112 employees. The technique of data analysis uses path Analyisis. The data are analyzed quantitatively by using statistical correlation and path analysis with SPSS 21 to see the value of the standard Beta regression test results. The result showed that communication of organizational influences the performance of employees in the Administrative Assistant for Economic and Regional Development Secretariat in Bandung is determined by the primary form of communication downward, upward communication and horizontal communication which are acceptable. Organizational Communication simultaneous influence on employee performance with a total effect of 58.6%, while the remaining 41.4% is influenced by other variables was not examined. Partially downward communication, upward communication and horizontal communication affected the performance of employees with a total effect of respectively 49.2%, 7.6% and 1.72%.
Highlights
1.1 BackgroundCommunication is the process of creating interaction interdependence through a network of labor relations, organizational communication is very important in the process of traveling the organization to achieve the object
Organizational communication variables empirically provides a major influence on employee performance Administrative Assistant for Secretariat in Bandung
This implies that operationally organizational communication is considered very important and fully supports the employee's performance
Summary
Communication is the process of creating interaction interdependence through a network of labor relations, organizational communication is very important in the process of traveling the organization to achieve the object. The process of organizational communication will foster harmonious rhythm backed with power capable of personal individual or group through the optimum skills and expertise, and the applicable rules, so that the performance of such services to the public in line with expectations. In accordance with the approach of organizational behavior, organizational communication restrictions are sending and receiving of complex information in an organization that involves communication from superiors to subordinates, subordinates to superiors, and among fellow employees and influence each other. In order for the implementation of the provision of optimum service to the achievement of high performance, the employees are required to meet specific requirements. There is still found that their dissatisfaction with the service received as a result of the performance level is still low, so that the level of public satisfaction with public services given by civil servants still deemed less
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