The Influence of Local Residents’ Perception about National Healthcare Projects on the Level of Satisfaction

Abstract

Objectives The purpose of this study was to examine the degree of satisfaction of ordinary residents with each healthcare project and determine the extent of satisfaction of local residents by level of awareness towards each healthcare project so as to increase satisfaction of local residents with healthcare projects ultimately. Methods The subjects of this study were 212 ordinary residents in Chungcheongbuk-do. For the analyses of simple data, the SPSS 25.0 statistics package was used to analyze the data from June 03 to 24, 2019. To determine the difference in demographic characteristics, frequency analysis, independent sample t-test and ANOVA were used. Results First, a significant difference was observed in the satisfaction with healthcare projects by, education level, and occupation. By education level, the satisfaction increased as the education level was lower. Second, overall average score of awareness by item of health improvement projects was 3.0 points or lower. Third, overall average score of awareness by item of health management projects was 3.0 points or lower. Fourth, overall average score of awareness by item of projects for pregnant women, infants and toddlers and infectious disease prevention projects was 3.0 points or lower. Fifth, overall average score of awareness by item of medical cost support and vaccination projects was 3.0 points or lower. Conclusions Based on overall consideration of the results, the awareness towards healthcare projects was found to be very low. Those results were considered attributable to the lack of promotion of healthcare projects led by public health centers. Key words: Public health centers, Healthcare projects, Local residents, Awareness, Satisfaction