Abstract
The purpose of this study was to assess the impact of human capital, social capital and motivation on work engagement and their effect on employee performance. Overall 120 respondents from PT. Pos Indonesia Central Jakarta Branch filled out the survey. The analytical method used is descriptive analysis and structural equation model (SEM). The results show that employee performance, human capital, social capital and the motivation behind them all play a positive and significant role. Finally, work serves as a mediator for employee performance among human capital, social capital, and intrinsic incentives. This research can help managers and organizations identify and manage the quality of existing human resources, encourage employee engagement and thereby improve employee performance and achieve business goals.
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