The Influence of HR, IT, and Market Knowledge Competencies on the Performance of HR Managers in Food Exporting Companies in Thailand

Sarunya Lertputtarak

doi:10.5539/ibr.v5n1p87

Abstract

The main purposes are to study the characteristics of HR managers and their organizations as well as to examine their level of HR, IT, and market knowledge competencies, and also study the influence of HR, IT, and market knowledge competencies on performance. The samples of 1 000 HR managers companies were selected by random sampling from 2 270 food export companies listed in the Thailand’s Exporters Directory. There were 374 questionnaires which were used for data analysis. The results showed that HR managers who have different personal data and organizational characteristics have significant differences in HR, IT, and market knowledge competencies at a significance level of 0.05. HR and market knowledge competencies can influence HR and organizational performance, whereas IT competencies cannot influence HR and organizational performance.

Highlights

Businesses are adopting a global strategy and taking a global view of their operations
The majority of respondents were female with 189 persons (50.5%), age ranging from 41-50 years old (38%), the predominant level of education was bachelor degree at 196 persons (52.4%), 113 persons (30.2%) had 6-10 years working experience as human resources (HR) managers, 157 persons (42%) had a monthly income between 20 001-50 000 baht and 263 persons (30.3%) were responsible for several management duties including HR
Hypothesis 1: HR managers who have different personal data have a significant difference in HR competencies

Summary

Introduction

Businesses are adopting a global strategy and taking a global view of their operations. Organizations within contemporary business environments are facing intense competitive situations. Competitive advantages, and focus are required in order to succeed in the market place and appropriate and effective strategies are essential. The food industry is one of the most important industries in Thailand. In 2009, the value of Thailand food exports was 778,056 million baht or 13.3% of total export products, 8.5% of GDP or 2.3% of total world food exports (Food Intelligence Center, 2010). The producers are currently faced with higher production costs, an unstable world economy, changes in petrol price, and an unstable Thai baht, the producers have to review their production and management policies (The Federation of Thai Industry, 2010)

Methods

Results

Discussion

Conclusion