Abstract

Robot-assisted training, where social robots can be used as motivational coaches, provides an interesting application area. This paper examines how feedback given by a robot agent influences the various facets of participant experience in robot-assisted training. Specifically, we investigated the effects of feedback type on robot acceptance, sense of safety and security, attitude towards robots and task performance. In the experiment, 23 older participants performed basic arm exercises with a social robot as a guide and received feedback. Different feedback conditions were administered, such as flattering, positive and negative feedback. Our results suggest that the robot with flattering and positive feedback was appreciated by older people in general, even if the feedback did not necessarily correspond to objective measures such as performance. Participants in these groups felt better about the interaction and the robot.

Highlights

  • The growing field of socially assistive robotics (SAR) aims at social assistance for users on specific tasks

  • While positive feedback produced a similar effect with flattering feedback, our results show that the participants who received flattering feedback from the robot had positive opinions of the robot and the interaction, and appreciated the robot more

  • The results of Analysis of Variance (ANOVA) and Kruskal–Wallis test were consistent in terms of being statistically significant or not, here we reported only the ANOVA results

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Summary

Introduction

The growing field of socially assistive robotics (SAR) aims at social assistance for users on specific tasks. In human–robot interaction (HRI) literature, socially assistive robots for older people are receiving particular attention to meet the increasing healthcare needs of the aging population. Despite the accelerating trend in robot-assisted training, little is known about the interaction dynamics of these technologies with older people. Despite the positive effects of cognitive and physical interventions for older people [1], implementing and sustaining such interventions requires a huge amount of resources and health care professionals due to the increase in the aging population [2]. Besides lacking health care professionals, SAR systems are promising tools for cognitive and physical interventions for older people, due to their physical embodiment. The goal of our research is to develop SAR aids as an effective tool for cognitive and physical training for older people. We aim to investigate each aspect separately, in this paper, we explore the type of feedback as an isolated concept

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