The influence of employees’ work-to-family experiences on their spouses’ intentions to provide social support

Abstract

ABSTRACT According to the conservation of resources theory and social exchange theory, this paper explores how job incumbents’ work-to-family conflict and enrichment influence their spouses’ satisfaction with their work-family balance, which in turn impacts their spouses’ intentions to provide social support for the job incumbents’ work issues. We employed a mixed-method design. Study 1 involved a field study of a paired sample of 171 job incumbents and their spouses. Study 2 involved a scenario-based experiment (N = 274). The results showed that the relationship between job incumbents’ WFC and their spouses’ intentions to provide social support was mediated by the spouses’ satisfaction with the focal job incumbents’ WFB. We also found that job incumbents’ WFC interacts with WFE to influence their spouses’ intentions to provide social support via their spouses’ satisfaction with their WFB. This study offers new insights into the relationship between work-family experiences and social support.