Abstract

The paper investigated the association between emotional intelligence and work motivation among employees of organisations to determine whether emotional intelligence differences exist in work motivation, and to assess the nature of the association between emotional intelligence and work motivation. A sample of 140 respondents was selected through the convenience sample method for the primary data collection. A set of questionnaires developed by the researcher was used to collect data from the respondents. Data collected were analysed using descriptive and inferential statistics, and presented in Tables. The results indicate respondents are emotionally intelligent and are also motivated. The research findings also indicate emotional intelligence differences exist in work motivation. It is recommended that improvement in skills in the emotional intelligence of employees will contribute positively to work motivational levels, and organisation’s productivity, and growth. Organisations should, therefore, thrive to identify factors that improve the work motivation of employees.

Highlights

  • Empirical research in the area of emotional intelligence and motivation continues to receive attention in the literature because of job outcomes in employees in organisations

  • 4.5 Results of One-Way Analysis of Variance (ANOVA) The results of One-Way ANOVA on the relationship between emotional intelligence and work motivation studied are exhibited in Table 9, Table 10, Table 11, Table 12, and Table 13

  • The results indicate three scales of dimension

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Summary

Introduction

Empirical research in the area of emotional intelligence and motivation continues to receive attention in the literature because of job outcomes in employees in organisations. Emotional intelligence is thought to play a significant role in the motivation of employees’ actions and behaviours (Young et al, 1997; Noorbakhsh, Besharat & Zarei, 2010; Plaude & Rascevska, 2011; Knopp, 2016; Magnano, Craparo & Paolillo, 2016). According to researchers such as Pope and Singer (1990), and Salovey and Mayer (1990), emotional intelligence is a kind of relational intelligence that entails the capability to track the emotions and feelings of others as well as the individual own emotions and feelings, and further leads an individual to think and act.

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