THE INFLUENCE OF COMPETENCE, JOB CHARACTERISTICS AND ORGANIZATIONAL SUPPORT ON EMPLOYEE PERFORMANCE WITH EMPLOYEE ENGAGEMENT MEDIATION IN PRIVATE HOSPITAL IN BANDA ACEH

Abstract

Organizational support and employee engagement are needed to achieve the hospital's commitment to employees in carrying out the structural wheels of hospital management. This study aims to analyze the influence of competence, job characteristics and organizational support on employee performance mediated by employee engagement at private hospitals in Banda Aceh. The sample in this study amounted to 100 respondents. This research is survey research with a quantitative approach, using Smart PLS. The results of this study show that competency has no effect (p=0.2107 > 0.05) or Ha is rejected on employee performance and competence has a significant effect (p=0.000 0.05) or Ha are accepted on employee performance and job characteristics have an effect (p=0.032 > 0.05) or Ha are accepted on employee engagement in private hospitals in Banda Aceh. Organizational support had no effect (p=0.945 0.05) or Ha was rejected on employee engagement at private hospitals in Banda Aceh. And Employee engagement has no effect (p=0.403 > 0.05) or Ha is rejected on employee performance at Private Hospitals in Banda Aceh. Based on the research results, it can be concluded that the variable employee characteristics is the most dominant variable influencing employee performance and employee engagement. So the authors suggest to the hospital to be able to create a good organizational environment and feel for the employee's work environment.