Abstract
E-government in Indonesia is still developing particularly in some regional and central government offices. As a central government, the directorate general of immigration has been implemented very well in relation to the process of providing immigration documents such as passports, visas, and permission to stay for foreigners. However, in the field of law enforcement the directorate general of immigration have failed to demonstrate the development phase of e-government. The official website of the directorate general of immigration does not provide any information related to immigration law enforcement so that the legal awareness of the public about the dangers of violating immigration law is not well conveyed. Even the public does not know the investigation process if they commit immigration violations. Also, the agency did not provide both financial and nonfinancial access for the public to avoid immigration violations. All coordination activities are still done manually. The data used in this study is secondary data collected from academic literature and grey literature. The research materials were obtained by using search engines from google, google scholar, and an online library at flinders university.
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