Abstract

An employee who is willing to voluntarily help fellow co-workers to do work outside the assigned job description and the assistance provided is not included in the performance assessment, can be defined as organizational citizenship behavior (OCB). Podsakoff et.al (2000) states that OCB can influence organizational effectiveness because it can help improve co-workers productivity, increase managerial productivity and streamline the use of organizational resources for productive purposes. This research was conducted to identify the effect of Islamic work ethics, affective commitment and organizational identity on OCB. The data were collected from 110 employees at the Muhammadiyah Islamic Hospital of Kendal and the Muhammadiyah Darul Istiqomah Hospital of Kendal. The data were later analyzed using Structural Equation Modeling (SEM) using the Analysis of Moment Structure (AMOS 24) software. The result indicates that affective commitment and organizational identity have a significant effect on OCB while Islamic work ethics have no significant effect on OCB. The researcher hopes that this research can be developed in future research by adding other variables related to OCB that may have a greater influence on OCB.

Highlights

  • Today, very sharp competition occurs in the business world

  • The first hypothesis, Islamic work ethics with critical ratio (CR) 13.730 > cut of value 2 has a significant effect on affective commitment, meaning that with the increasing practice of Islamic work ethics, it will increase employees’ affective commitment to the organization

  • The second hypothesis, Islamic work ethics with CR 16.240 > cut of value 2 has a significant effect on the organizational identity, meaning that with the increase of Islamic work ethics practice, it will improve organizational identity

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Summary

Introduction

Many things can be the trigger factors for these conditions, including the effects of globalization, the rapid development of science and technology. To deal with these conditions, organizations that want to maintain their business continuity or maintain their growth will increasingly depend on how the organization manages its human resources (HR) to gain a competitive advantage. Podsakoff et al (2000) stated that OCB can increase organizational effectiveness because it can help increase the productivity of coworkers, increase managerial productivity and streamline the use of organizational resources for productive matters OCB stands for Organizational Citizenship Behavior is defined as the someone’s work behavior who volunteered to help and do work that is not contained in the description of the assignment that has been set for him. Podsakoff et al (2000) stated that OCB can increase organizational effectiveness because it can help increase the productivity of coworkers, increase managerial productivity and streamline the use of organizational resources for productive matters

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