Abstract

The Taguchi method is a powerful method of solving quality problems in various fields of engineering. However, this method was developed to optimize single-response processes. In many multi-response optimization problems, the important response is determined subjectively, based on knowledge or experience. However, using only exact numbers to represent this importance is problematic, because there is uncertainty and vagueness. The concept of intuitionistic fuzzy sets (IFSs) is a powerful method for characterization, using a membership function and a non-membership function. This paper proposes an efficient VIKOR method that optimizes multi-response problems in intuitionistic fuzzy environments. The importance weights of various responses are evaluated in terms of IFSs. In the proposed method, the similarity measure between IFSs is used to determine the crisp weights of the responses. This scheme eliminates the need for complicated intuitionistic fuzzy arithmetic operations and increases efficiency in solving multi-response optimization problems in intuitionistic fuzzy environments. Two case studies: plasma-enhanced chemical vapor deposition and a double-sided surface mount technology electronic assembly operation are used to demonstrate the effectiveness of the proposed method.

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