Abstract

Abstract : SMKN 2 Metro, as one of vocational high schools potentially becomes a reference school, need to deal that possibility with high performace both teachers and staff. Reference school requires all staffs to manage and organize the school establishment in accordance with quality management procedure and do their best to improve their competency and qualification. The improvement of their competency and qualification is a supporting factor of the service provided by the school to all stake holders at SMKN 2 Metro. The aim of the research is to improve the performance of the staff at SMKN 2 Metro.It was school action research applied. This research was conducted to improve working situation and process to overcome problems of the school. SMKN 2 Metro is located at Street Yos Sudars, West Metro of Metro Municipal City. The subjcts of the research were staff consist of 13 civil servants (PNS) and 20 volunteer (PTT). It was done for three months from February to April 2015.The researcher was able to conclude that staff performance at SMKN 2 Metro improved when variation of leadership approach applied. This conclusion was supported by some findings. There was linear improvement of staff performance both PNS and PTT. The improvement of PTT performance was better than PNS in the beggining of the treatment, bu then they reached the same quality of improvement. Coersive power needed to be apllied more intensive in the beggining although applied with very careful manner. Flexible leadership approach must equip authoritative approach. Reward, even in smallest amount of recognition, must be applied more intensive. Key Words: Approach, Performance, Staff

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