Abstract
Abstract The article presents a case study of the practical use of BOST surveys to identify the most important factors in chosen enterprise. This article presents an analysis of the answers given to the question contained in the BOST questionnaire, referring to the roof of Toyota’s house. Toyota's management principles by Jeffrey Liker were pointed out, which refers to elements of Toyota’s house roof. Results of the survey were presented and the proposal to improving the processes in the enterprise. Research results were subjected to statistical analysis with a use of basic statistical parameters. It was made a correlation analysis connected with elements of the Toyota’s house roof. Evaluation structure was presented in a graphic form. Based on the survey results of carried out on the population of production workers, a series of importance areas for improvement was formulated. The aim of the analysis is to present which factors are the most important by building the significance sequences of obtained results. The results obtained for the type of small and medium-sized enterprises overlap with the results of tests verified in other enterprises.
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