The importance of volunteer agents of Civil Protection and Defense in the communication of accidents and disasters: A case study of the mapping of occurrences in Nova Iguaçu-RJ

Abstract

This article presents the benefits of a tool that trains volunteers who support the Municipal Coordination of Civil Protection and Defense, working in risk reduction and in the management of accidents and disasters. The research focused on the study of the role of volunteering in civil protection and defense in Brazil, identifying the type of disaster, by neighborhoods, most relevant in the municipality of Nova Iguaçu, which caused the greatest damage and losses: flooding and flooding. In addition, the relevance of the trained volunteer and the performance of the Training Center for Emergencies and Disasters in the training and preparation of volunteers for a more technical vision were considered. The research methodology was qualitative, with the researchers analyzing the information, actions and activities listed, to obtain data on the practical actions, involving the community target audience. The information was of paramount importance for the preparation of the map and for its maintenance through the reports of the volunteer agents of the NUPDECs, who were in the affected communities. It is positive to conclude on the relevance of the tool created, despite the difficulties in obtaining data for its elaboration, which were overcome with the partnership of several actors involved.