Abstract
Sea and air passenger transportation offer significant potential with regards to the support the mobility/movement of people and passengers in all corners of the country, each of which has different characters in terms of the number of transportation, travel time, tariff and service level. Discussing services, in assisting the smooth process of sea and air transportation, passenger service staff (stewardesses and stewards) are needed. The purpose of this study is to identify and evaluate the importance of these passenger service staff in sea transportation and air transportation.
 Keywords: Importance, Stewardess, Sea Transport
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