The Importance of Organizational Justice on Job Burnout Among Midwestern U.S. Social Workers

Abstract

ABSTRACT The current research study examined the effects of organizational justice on burnout among U.S. social workers in the northwestern part of the U.S. state of Ohio. Specifically, the effects of perceptions of distributive and procedural justice on the burnout sub-domains of emotional exhaustion and depersonalization were explored (the third dimension of feeling ineffective at work was not measured). Low levels of distributive and/or procedural justice should lead to psychological strain for social workers, which can result in job burnout. Of the 450 distributed surveys, 255 usable ones were returned. Both distributive and procedural justice adversely affected the two burnout sub-domains of emotional exhaustion and depersonalization. Distributive justice had larger sized effects on emotional exhaustion compared to procedural justice. Distributive justice represents outcomes such as pay, benefit, and promotions, which tend to have a significant impact on social workers, who are often paid less than other professional occupations, resulting in psychological strain and emotional burnout. Both distributive and procedural justice had similar sized effects on depersonalization burnout. The current results underscore the need for organizational interventions by improving perceptions of distributive and procedural justice in order to reduce burnout.