The Importance of Job Satisfaction to improve Employee Performance

Diana Prihadini,Siti Nurbaity,Heksawan Rachmadi,Krishantoro Krishantoro

doi:10.47577/tssj.v18i1.3059

Abstract

Job satisfaction or employee satisfaction is a measure of the level of satisfaction of workers with their type of work which is related to the nature of their job duties, the results of the work achieved, the form of supervision obtained and the feeling of relief and liking for the work they are engaged in. Job satisfaction is an individual thing because each individual will have different levels of satisfaction according to the values that apply in each individual. This study is a qualitative research with a case study approach. Data collection was carried out by means of semi structured interviews to 10 staff working in private universities in Jakarta. Interview was also conducted with 2 HRD directors to dig deeper the efforts to provide job satisfaction which can improve employee performance. The results of this study indicate that job satisfaction has a big role in improving the quality of employee performance.

Highlights

Every organisation is always trying to achieve its goals, so, they must concentrate on several aspects
One of them is the organisation's human resources (HR) which is seen as an important source
Based on the problems described above, this study aims to answer the following questions: (1) How is the employee performance at AB university and YZ university?, and (2) What are the strategies of those universities in creating employee job satisfaction? The results of this study provide a major contribution for universities to be able to improve the performance of their employees

Summary

Introduction

Every organisation is always trying to achieve its goals, so, they must concentrate on several aspects. One of them is the organisation's human resources (HR) which is seen as an important source. To be able to achieve the goals of the company, it requires human resources with satisfactory performance as well. One important factor that must be considered by a company in achieving its goals is the human resource (HR) factor. Efforts to achieve job satisfaction are very important for both individuals and organisations. Job satisfaction encourages positive behaviour such as productive, disciplined, obedient, innovative, helpful, [2] controlling negative counter-productive behaviour such as corruption, theft, vandalism, and leaving work [3], [4] and related to happiness [5], psychological health [6] and the quality of life of workers [7]. People's happiness at work is related to salary, but how employees are satisfied which involves material and non-material aspects [5]

Objectives

Methods

Results

Discussion

Conclusion