Abstract
Information technology has become an essential part of the rapid and accurate transfer and processing of enormous volumes of data processed in international transport firms and port organisations. The proper management of systems, which process this information and communicate it to those who manage port operations, is vital for efficient transport. This explains why container‐tracking systems are given high priority among operational computer applications in ports. Investigates the importance of information technology and its role in improving the operational systems in cargo handling. A computer simulation model is developed to compare two different operational systems – a container terminal equipped with electronic devices versus a terminal without such devices. The importance of information technology in supply‐chain management is also discussed.
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